Our Domestic Shipping Policy:
- Flat rate $9.95 Standard shipping Australia wide
- Free standard shipping for orders over $200
- Flat rate $18 Express shipping Australia wide
- Selected products (eg. cowhides) and certain bulky items will have a different shipping rate - the exact rate will be calculated at checkout
Due to the current COVID-19 outbreak situation throughout Australia, domestic shipping to certain destinations is currently experiencing delays. There are no delays in dispatching orders from our warehouse. Please use the provided tracking number to track the status of your delivery. We apologise in advance for any inconveniences caused.
At Yellow Earth Australia, we believe in sustainability. Our default domestic carrier is now 100% carbon neutral, purchasing carbon offsets from environmental projects around the world to offset each and every delivery.
Same Day Delivery: For those that need to rush an order, we are now offering a local delivery option for Metro Melbourne addresses, same business day delivery for orders placed before 12 pm. The cost of this service is $25. Please select the Local Delivery option at checkout which will automatically come up as an option if your address is in the covered delivery area.
Click and Collect:
Click and Collect is now available from our Vermont factory outlet (located at Building 4/170-180 Rooks Road, Vermont VIC 3131). Please select the "Yellow Earth Main Warehouse/Factory Outlet (Vermont)" location as your local pickup option during checkout. This service is completely free and orders are usually ready to pick up within one business day (please wait for your pickup confirmation email before heading to the outlet). This service will still be available even during stage 4 lockdowns.
Our International Shipping Policy:
- $30 Flat rate express courier shipping to New Zealand
- $50 Flat rate express courier shipping to the Rest of the World
- Selected products and certain bulky items will have a different shipping rate - the exact rate will be calculated at checkout
Please note we ship all orders from Australia. If your order is being shipped overseas, they may be subject to customs charges and import duties which is the receiver's responsibility. Before ordering, you should be aware of any such charges that may be applicable which vary between countries.
How long will my order take?
Australian Orders: We aim to dispatch orders out within 1 business day, and your order should be delivered within 4 -7 business days from your order being dispatched date.
Overseas Orders: Please allow 2-3 weeks for your order to be delivered, although it is normally much quicker. We use an Express Courier Service with full tracking capabilities and this will be automatically emailed out to you once your order has been dispatched.
How do I track my order?
Once your order is dispatched, you will receive an email with your tracking number attached. You use this to track your order.